TERMS & CONDITIONS
Lew’s Coffee Shop Yn Y Castell Privacy Policy
Our contact details.
Name: Lewys David
Address: C/O Lew’s Coffee Shop @ The Hub, Llandaff North & Gabalfa Hub, CF14 2HU
Phone Number:
E-mail: lewscoffeeshop@mail.com
Policy Overview
We collect personal information from visitors to our mailing list to join our free ‘Café Pass’ to access our coffee shop without the requirement to purchase a ticket, this is . This is either online or via our tablet inside ‘Lew’s Coffee Shop Yn Y Castell’.
In choosing to share your personal information with us, you will be agreeing to our collection and use of your information as described in this policy.
If you no longer want us to process your personal details, you can ask us to stop at any time by contacting lewscoffeeshop@mail.com
The type of personal information we collect.
We currently collect and process the following information:
· Name
· Address
· E-Mail Address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· We Have a Legitimate Interest
We use the information that you have given us to process and distribute our digital ‘Café Pass’ to be used to enter ‘Lew’s Coffee Shop Yn Y Castell’. We will also notify via e-mail when the pass can and cannot be used, such as for bank holidays, events, and unforeseen circumstances i.e., snow, poor weather. You will be able to opt out of these e-mails, using the ’unsubscribe’ button at the bottom of these e-mails.
Your personal data will only be accessed by management, who are fully aware of how to treat your data in line with our privacy policy.
We will not share this information with any external organisations or individuals.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting lewscoffeeshop@mail.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored inside Mailchimp. Mailchimp continuously review their security measures to ensure all data is stored adequately. We will take every reasonable precaution to keep your information safe, but it cannot be guaranteed and so please be aware that any information you do transmit to us is at your own risk.
We keep your name, address, and contact e-mail for a minimum of two years. We will then dispose your information using Mailchimp secure delete function with complies with EU-UK and Swiss-US Privacy Shields Frameworks. You can view their full policy here (https://mailchimp.com/help/about-the-general-data-protection-regulation/)
Your data protection rights.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at lewscoffeeshop@mail.com or Lew’s Coffee Shop at the Hub, Llandaff North & Gabalfa Hub, Cardiff, CF14 2HU if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at lewscoffeeshop@mail.com or Lew’s Coffee Shop @ The Hub, Llandaff North & Gabalfa Hub, CF14 2HU.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
